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Efficient, Reliable, and Scalable Back-Office Support

Managed business services.

35+
We’re experts with over 35 years of experience
12+
Handled more than 12 Backoffices
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01 / Overview

We take over the routine technical and back-office work of shipping companies. Through our Technical Back-Office (BO) service, you can outsource your daily PMS work to us: liaising with your vessels, maintaining your PMS, keeping your job and spares library up to date, and resolving queries from vessel and office staff. Alongside it we provide wider back-office support, including procure-to-pay processing, MIS reporting, workflow optimization and compliance documentation, as a cost-effective, scalable extension of your team.

02 / Comprehensive Services

Comprehensive Services

Our Technical Back-Office team works as an extension of your technical department, handling day-to-day PMS administration so your superintendents and crews can focus on operations. We also provide wider back-office services that streamline operations and keep you compliant.

We provide a unique range of managed services

S.01Technical Back-Office (BO) for PMS
S.02Liaising with Vessels on PMS Work
S.03PMS Library & Job Updates
S.04Vessel & Office Query Resolution
S.05Procure to Pay Processing
S.06Data Processing & MIS Reports
S.07Workflow Optimization & Automation
S.08Compliance & Analytics
03 / Why Outsource

Why Outsource

Outsourcing reduces costs, enhances efficiency, and provides access to skilled professionals. It enables scalability, ensures quality, streamlines operations, and allows your team to focus on core strategic initiatives.

How backoffice helps businesses

Cost EfficiencyScalability & FlexibilityStrategic Resource AllocationSuperior Quality & ComplianceRapid Turnaround & EfficiencyEnterprise-Grade Data Security
04 / Approach

Digital Business Consulting Process

Simply purchase an hourly package and get started. A consultant will setup the first call to discuss the project, goals, and challenges with you and your business.

1

Cost-effectiveness

We offer affordable solutions that help you reduce costs and improve your bottom line.

2

Innovative technology

We stay up-to-date with the latest technology trends and offer innovative solutions that help you stay ahead of the competition.

3

Industry expertise

With deep expertise in maritime operations, we deliver tailored back-office solutions, ensuring compliance, efficiency, and seamless process management for shipping companies.

4

Scalability

Our solutions are scalable and can grow with your business, ensuring that you get the most value out of your investment.

05 / FAQs

Managed Business Services – FAQs

Get started

Start a conversation with our experts. We look forward to answering your questions and helping you find the right solution for your business needs.

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What are Managed Business Services in maritime?

Our Managed Business Services include outsourced technical data management, PMS maintenance, compliance documentation, inventory oversight, and digital reporting—handled by our team so your crew and office staff can focus on operations.

What does your Technical Back-Office (BO) service include?

Our Technical BO team takes over your day-to-day PMS work: liaising with your vessels on maintenance reporting and PMS issues, maintaining your PMS, keeping the job and spares library up to date as equipment, maker manuals and service letters change, and resolving queries from vessel crews and office staff. Your superintendents keep control and visibility while we handle the routine work.

How can outsourcing to Norsetech improve our operational efficiency?

By letting us manage routine tasks like PMS updates, inventory reporting, and Class documentation, your team saves time, ensures higher accuracy, and stays focused on critical decisions and fleet operations.

Is your managed service team available round-the-clock?

Yes, our support team operates in multiple time zones, ensuring your vessels and shore-based teams get timely assistance, no matter where they are in the world.

Can you maintain PMS and inventory data continuously as part of a long-term service contract?

Yes, we offer long-term engagement models where we continuously maintain your PMS, update job cards, manage spares, track history logs, and ensure Class readiness—so your systems are always up to date.

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